3 - 6 Years
₹ 3 Lac - 6 Lac P.A
Full Time - Permanent
Mumbai - Central & Harbour Suburbs | Mumbai (All Areas)

Views:168

Applicants:67

Posted on 31 Jul, 2024

Overview
  • Industry - Telecom Equipment, Cables - Industrial, Transportation Equipment Manufacturing, Electronic Manufacturing & Equipments
  • Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
  • Job Role - Customer Service Executive / Officer, IT Sales / Technical Sales - Executive - B2B
  • Employment type - Full Time - Permanent
  • Work Mode - In Office
Job Description | Role and Responsibilities

Job Detail

  • Experience to handle the field engineers for technical problem
  • Responsible for handling GPS Devices Installation and troubleshooting of GPS Devices in Vehicle
  • Responsible to support the Engineer on Field Daily Co-ordination and Support with Team.
  • Co-ordinate and update customer service call status
  • Generating daily, Weekly and monthly report Maintaining inventory
  • Tracking engineer expenses

Candidate Profile | Who Can Apply
  • The candidate is required to attend to the customer calls and provide them the required information.
  • The candidate should be able to understand the client’s complaints and work upon resolving them.
  • The candidate will be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer
  • MIS on Daily/ Weekly/ monthly basis to be submitted to the management
  • Intrested can call to Aditya kumar on- 8527750087/9631857963
Education
  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization
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